I have a couple of LEDskin® parts requiring maintenance. Now what?

Please send an email to RMALedskin@beMatrix.com, quoting the number of defect LEDskin® modules (+ serial number) you would like to send for repair.

Once we received your request via RMALedskin@beMatrix.com, an RMA number will be generated; this number is required to send the modules requiring maintenance to us. 

Please do not send any modules requiring maintenance before you received an RMA number.